Privacy Policy

Effective Date: October 28, 2025

QovaConnect respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, use our software, or engage with any of our services.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide

Name, business name, email address, phone number, and payment details when you sign up for an account or purchase a subscription.
Messages, files, or content shared through QovaConnect’s communication tools.
Support requests, surveys, or form submissions.

b. Automatically Collected Information

Device information (IP address, browser type, operating system).
Usage data such as login times, page visits, and feature activity.
Cookies or similar technologies to improve website functionality and personalize your experience.

2. How We Use Your Information

We use your information to:

Provide and maintain QovaConnect services.
Process payments and manage billing.
Send account updates, support messages, and service-related notifications.
Improve platform performance and develop new features.
Prevent fraud, ensure security, and comply with legal requirements.
Communicate marketing updates (only with your consent).

3. Sharing of Information

We do not sell your personal data. We may share limited information with:

Service providers (e.g., payment processors, cloud hosting, SMS/email vendors) who help us deliver our services.
Legal authorities, if required by law, subpoena, or government request.
Business transfers, if QovaConnect undergoes a merger, acquisition, or asset sale (with continued privacy protection).

All third parties are required to maintain the confidentiality and security of your information.

4. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes described in this policy or as required by law. You may request data deletion at any time by contacting us.

5. Security

We use industry-standard encryption, access controls, and secure servers to protect your data. However, no online platform can guarantee absolute security, so please use QovaConnect responsibly and protect your login credentials.

6. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.
Withdraw consent for marketing communications.
Request a copy of your data or limit its processing.

To exercise these rights, contact us at [email protected].

7. Cookies

QovaConnect uses cookies and similar tracking tools to improve user experience and analyze site performance. You can manage cookie settings through your browser preferences.

8. Third-Party Links

Our platform may include links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any revisions will be posted on this page with a new effective date. Continued use of our services after updates indicates your acceptance of the revised terms.